I agree with the others, the people at the desk ar...

I agree with the others, the people at the desk are extremely rude and not customer oriented. I had my hair done for a wedding and the first thing my girl said to me was "Did you wash your hair, (of course I took a shower before I left) don't you know your hair has to be dirty in order to do anything with 'this'"!? For spending that much money and keeping the employees employed you should be treated like a princess for the hour/day and not like a peasant from the medieval times.