Called because of the $29 service call charge and ...

Called because of the $29 service call charge and having it applied to the cost of the repair. In addition due to visibility of their trucks and advertising.

Found the service representative to be professional, knowledgeable and friendly.

The price quotes were extremely high considering the retail price of parts and reasonable labor fees. I m all for companies ensuring they are making a profit for services rendered, however I had to decline service to seek out more reasonable cost effective solutions. The alternatives were readily available.