1 star because we can not put 0, but I was taken m...

1 star because we can not put 0, but I was taken more than 6 months ago nearly 200 on my credit card when I had not bought anything, and since it is a way of the cross for to make me pay back. In short thieves who do everything not to repay, first we check and we apologize, then we made it last! I am asked my RIB, I send it, I am told that everything is OK, then 2 months after I am asked my RIB !!!! I call, I am told that we will call back within 2 days, after 10 days no news, I call back and I am told that we will call back in 2 days !!!!!! In short, they do everything so that I can not be reimbursed, like a poor beggar who owes me money and can not afford to give them back to me ... except that we are dealing with a society supposed to be very very very rich. But very very very dishonest