Do not purchase broadband from this company. Route...

Do not purchase broadband from this company. Router is directional and fails to provide coverage in our home that other providers routers did. Plusnet router does not support VPN so if looking to work from home this is another issue that you and your IT department may struggle to resolve. If entering a contract please be aware that it starts when you get your letter so does your cooling off period regardless of when your line or router go live. My advise is stay clear as their customer services have no help to offer sixteen days in from letter date and six days in since line went live. Go with BT or Virgin. Cheapest isn't best