Christina Hayden

Review of Continental Credit

I was really apprehensive about how this works and...

I was really apprehensive about how this works and what all would be done to improve my credit and debt situation. It took a couple months to see the hard work being done, but after that, all these reports started falling off and my score was rising. I left all the "bad stuff" in the hands of Continental Credit while I focused on the "good stuff" and showed consistent responsibility with my lines of credit. They cleaned up while I built up. I have been with them since September 2015 and its now February.... my credit score has gone from 495 to 635-650. They have disputed and successfully deleted about 13 collections on my report and even fought with my student loans to update my "late payments" and got them deleted and refreshed to reflect on time payments. That report was highly inaccurate and nothing I was doing would make the loan company budge or correct their misreporting. I have spoken with quite a few reps from Continental Credit and by far Leon Santillanes is the most informative and genuine person. I'll be honest here.... the guy I talked to last month for an update was totally rude. Leon was a breath of fresh air. I had considered cancelling my services this month because of that guy who cut me off and wouldnt let me talk. Lets just say.... not everyone is meant for customer service, especially with something as sensitive as your credit. Ill be calling Leon from now on. He helped me more than anyone has in months. I cant wait until I dont have to use your services anymore. That just means you guys did what you promised! Thanks!