Tara

Review of Connecticut Veterinary Medical...

I ended up at CHVM after my daughters beloved dog ...

I ended up at CHVM after my daughters beloved dog FIfi was made gravely ill by her primary veterinarian. Unfortunately, I was unaware/advised of a certain procedure they had performed on her and by the time we arrived at CHVM it was all but too late. The staff there was quick, efficient and honest. They took Fifi downstairs immediately and began assessing the situation. They reported back frequently and kept me informed of every measure being taken as well as her prognosis. They were very kind to my obviously traumatized 12 year old. Sadly, we had to make the difficult decision to euthanize FIfi as she was too ill. The people at CVHM were the most caring,compassionate and yet honest individuals I could've hoped for. Even weeks later calling for my bill they showed compassion and kindness and it is all genuine. These situations are never easy, this one was traumatic at the very least. Having such a compassionate staff made it a little easier and seeing their genuine concern for us in this time was probably overlooked that day but please know your staff did not fall short on any level. Thank you for all you did to save FIfi and thank you for being honest enough to let us know when to stop fighting.