Kathleen Heide

Review of Yes Air Conditioning

Craig arrived on time, wore the booties, and asked...

Craig arrived on time, wore the booties, and asked about my concerns before even getting starting on the service check. He set the thermostat to no programing so that I could set it at whatever temperature I preferred, and it would stay there until I changed it, which is my preference. He explained everything clearly, was curtious in his demeanor, and very helpful in making sure I understood everything and had all of my questions answered. He was thorough and efficient, and I couldn't be happier with my experience.

Sergio also came in properly suited and made sure he understood my concerns as well. He reiterated what Craig was explaining and was thorough and professional in his part of the servicing. It was nice to see Craig making sure Surgio was doing everything properly without without making feel like he didn't. As a former teacher, I was impressed with how Craig was mentoring Sergio! You have two good men here, and they represent your company well.