Used Erepacement parts. The customer service told ...

Used Erepacement parts. The customer service told me how to find the gas grill model and informed me which burner to buy and I did so. Was sent the wrong burner so I contacted ereplacement parts and they blamed me. Although the support person told me it was the right one to buy. Now they want to charge me $5.00 restocking fees on their error. Ordered the burner again for my grill and paid for 4day shipping to be told it was on their site as a normal part but was considered a SPECIAL order and could take up to and in excess of 14 days plus 4days to ship