We brought our tickets online and they say on the ...

We brought our tickets online and they say on the tickets to pick up at will call. You get your baggage checked walk in the plaza and find out there is not one single booth marked will call. I asked three different employees where to pick up my tickets and one was rude and just brushed me off and told me to keep walking. The other one told me to go to the line and they will let me through. Got all the up there to be told that I was still in the wrong line and then had to go back to the beginning of the park to get my tickets. It was the most unorganized theme park I have ever been to.