We purchased a vehicle from DS and actually had a ...

We purchased a vehicle from DS and actually had a good experience. However, we purchased an additional key that they contract out through a 3rd party. It has been 6 weeks and we still have not received the key. No one can seem to resolve the situation and now they aren't even responding to our messages. I walked away a satisfied customer, but now would never purchase another vehicle based on this customer service after the fact. Once they get your money, you no longer matter.