Beautiful place but customer service could be work...

Beautiful place but customer service could be worked on. In line to order lunch I was told that the kitchen is fully backed up and that I would have to come back to the bar in 15-30min to place my order. I said I was happy to wait as I was interesting in sampling beer and wine. The attended refuse to take my lunch order after already taking an order from another couple directly before me. Would have been good to take my order and set the expectation that there would be a delay which I was fine with since I was going to do a wine and beer tasting.