Steer Clear!!!! Avoid at all costs!!!

Steer Clear!!!! Avoid at all costs!!!

This experience at Lilian August is a bit of a smoke in mirrors show. While the design community laughs behind their backs they pretend to have great customer service and products. We were so psyched to work with their design team on our new house (before we saw behind the kimono). We wish we never walked in their showroom!

We spent over 20k on furniture from their Westport showroom and were completely misled about the quality of their products. Nor only were they misrepresented, we paid extra for insurance and yet the insurance company can t do their work because Lilian August won t respond to them. The numbers on their website do not work, the numbers for the showrooms do not work and their products are sub par.

Do not recommend.