Melissa Ansell

Review of Carolina Ale House

This location has gone downhill in the past year o...

This location has gone downhill in the past year or so. The kitchen can't follow simple instructions on a take-out order. We asked for blue cheese x2 and carrots only for our wings. We got ranch (only 1) and celery and carrots. The service is lackluster at best. We were told tonight that when we order take-out the "ready" time is the earliest we should leave the house to go pick it up because they can never get the food ready in time, and all we got was burgers and wings. The burger tasted like the grill hadn't been cleaned all night. The mac and cheese that came with the kids meal had no flavor to it at all, and the "fresh fruit cup" was 3 small pieces of fruit in condiment cup.

When we go in to eat, most of the tables are dirty and it takes forever to get our food and our check at the end. I think both the front of the house and back of the house need some serious re-training at this location.