Yvonne Judge

Review of ALLY FINANCIALS – DETROIT, MI

Customer service isn't very service oriented. I tr...

Customer service isn't very service oriented. I tried opening an account, the online system failed part way through and told me that the account was not created. Today I get an email that they have taken the deposit from my bank to fund the account. Customer service tells me he put in a ticket and it will take up to 3 business days to fix. Didn't want to listen, kept cutting me off. Talked over me and raised his voice. Really, really, bad experience.