Ruth St LAURENT

Review of West Palm Beach - VA Medical C...

So far not so good. My husband who has 100% VA com...

So far not so good. My husband who has 100% VA compendated disability, + I are OUTSIDE the ER door filling out paperwork + waiting for bureaucracy to enter info in computer. Since we are visiting FL + this VA is not our regular hospital, we had to apply for VA benefits. He has a VA insurance card. It takes an extra 30 minutes for the red tape. NOW we wait for the ER to call him in. We would have been better off taking an ambulance to the local hospital + let them hash it out with the VA over payment.
They brought him in + would not let me go with him. I am his health care provider + his legal health power of attorney. If they ask him questions about his medicine + his conditions, he will not be able to answer with accuracy.
The service inside the ER was excellent - nurse + doctor, very professional + listened. The pharmacy took its sweet time to get the medicine to him.