Gracie Jay

Review of Sakar International

I bought a security camera from them and it worked...

I bought a security camera from them and it worked fine for about 11 months. When it started to make a horrible whining noise and wouldn't connect to the app, I sent it back to the company within it's 1 year warranty. Customer service was prompt and said the turn around to be 2-3 weeks. After I spent my own money on shipping, I received nothing but poorly written auto responses and promises of another 2-3 weeks. A few months later and I am told to call instead of email. All I could do is leave a message, no option to talk to a real person.
Edit: took three months but it randomly appeared at my house one day.