My in-laws had an expensive job done on my wife's ...

My in-laws had an expensive job done on my wife's Highlander, but our clan failed to keep a record of all the specifics. Anyway, I ended up going in and inadvertantly asking for a repeat job to be done a few months later. In the process of doing the unnecessary repeat job, Matthew Contorno at Hoover Toyota realized what was going on.

Matt had the job completed and persuaded the manager not to charge me. As a result, Hoover Toyota absorbed hundreds of dollars and hours of labor on my behalf. If Matt would've decided not to say anything at all, I may have never even realized that we wasted the money.

I was deeply encouraged by Matt's honesty. I won't forget the moment when he patted me on the shoulder and said, "Merry Christmas." $500 means a whole lot to me as a 24-year-old husband/part-time pastor/full-time graduate school student.