Stayed here for a 5-day work conference recently, ...

Stayed here for a 5-day work conference recently, even though I live across the bridges in Cebu.
Overall, this is an excellent place--organized, well-designed, and for the most part, smoothly run.
The colonial design of the lobby, the beach bar, and the pool especially stand out.
Since most things are good, I'll just focus on what could be improved. The main dining room can get very crowded in the morning, no matter the time. They appear to be understaffed for running a smooth breakfast service. You may have to wait a while to be seated, and then when you finally are seated, someone may swipe your table when you're out collecting food. It can also be hard to get a waiter to deliver you coffee, but they're super quick to remove your plates, even if you're not finished.
I was given a room with 2 beds, even though I requested one large bed. This is a common issue in the Philippines, but still, this is a luxury resort and it shouldn't be a problem getting a large bed when you book 2 months in advance.
They offer free shuttles into the city, but only for shopping/sightseeing (you can't bring a small suitcase with you). I think this policy should be changed. It's an expensive resort and they should be willing to shuttle you with or without bags.
People have commented on issues with the location: it's essentially a sprawling, isolated resort on a walled-off compound. So there's not too much around it. But just outside the walls, you get a picture of what life is really like here.