Good Competitive Quote online but poor customer ex...

Good Competitive Quote online but poor customer experience. When I took the policy out was advised that I would be called the next day to confirm. Instead I got a text at 8:20 asking me to contact them urgently, which I did immediately and was kept on hold for 30 mins just to be told everything's fine and I'm now insured. Complete nonsense and poor organisation.




What a shambles of a company, dangerous to trust and totally unethical in their approach.

I wanted to cancel the policy but was told I could wait up to 30 days for the refund (I paid in full).

So, for transparency, I have kept the policy as it is the path of least resistance and I accept the wrong date was my fault but OMG what a horrible company to work with and potentially libellous as if I had taken them at their word, I would have been driving around with no insurance at all for a day!!!

RECOMMEND TO AVOID!!!