Jake Lisa Sample

Review of Baylor Medical Center Frisco

* If I were reviewing the billing department I wou...

* If I were reviewing the billing department I would be leaving 0 stars. The accounting staff are super rude and pushy. They demanded payment IN FULL or threatened to take me off the induction schedule, even though they couldn't tell me what I was pre paying for with any sort of statement. *

However, I'm here to review the hospital accommodations and staff. The nurses here are so incredible. They all appear to love their jobs and caring for patients. I never had any pushy nurses and even overnight, while they still checked in on me, they seemed to really want me to rest when I could. They were phenomenal at making sure I was comfy at all times. There are too many to thank but my entire experience with everyone was really great! (Also, the food selection was really vast and tasty - you forget you're in a hospital!)

Most notably, the nursery staff were so so sweet and took wonderful care of my newborn. They made me feel totally at ease when sending my baby to the nursery and not at all bad for the times I wanted to sleep. Shy and Leslie M.: you ladies are seriously angels and you can see your genuine love for babies! I loved and appreciated you both so much during my stay! When I had my firstborn here, my care was excellent, yet they weren't always great about bringing my baby back when I called for her or every 3 hours (understandably, these nurses are crazyyy busy!) But this time, they were always quick to get my baby to me on time or anytime I requested her. They were also able to tell me EVERYTHING about what she'd done in the last 3 hours, which was so nice!

Aside from the abrasive accounting people, I'd 100% recommend having your baby here!