S

I had worked for a day and a half on a used car pu...

I had worked for a day and a half on a used car purchase over the phone and via text with a sales representative. We had been working on an agreement and even had paperwork started. There was a difference of $249.00 that was being discussed and I was told to wait a few minutes that turned into an hour and then a couple of hours to get manager approval. During that time, they decided to sell the car out from under me during our negotiations. I had taken off work for the day to drive the 10 hour round trip from my home, thoroughly cleaned my trade in, collected the necessary cash, and sent my dog to a boarder on the apparently incorrect assumption that they were a reputable dealer that would not start a deal, while holding out to see if they could make a few more dollars on the sale. The sales representative told me we had lost out because they were very busy and he was working on his day off. Then the sales manager called and said they were very busy and had to take care of walk-in customers that morning instead of taking care of my business that had been initiated the day before. I was told that they had to do what was best for the business. I understand that this review will in no way affect a huge dealership like this, but in some small way I hope it helps anyone that expects anything other than the stereotypical ''used car salesman' experience. You will most likely just be another number. Shame on me I guess for hoping for better.

Comments:

No comments