The short version is that I purchased a "Certified...

The short version is that I purchased a "Certified Pre-Owned" car from McDavid Honda last year and it has been like pulling teeth trying to get the service department to fix it. I had to bring it in multiple times to try to get a pre-existing alignment issue fixed, and most recently it took six visits for them to fix a suspension issue, which they only even acknowledged on the third visit. I actually don't know if they fully fixed it because I have since sold the car. Just be aware that if you choose to get your car serviced here, you'll have to budget plenty of time for the extra trips back.

It has come to my attention that they drove my car on toll roads without my knowledge or consent.