Very disappointed. I have one software that is use...

Very disappointed. I have one software that is used for mixing music. The author of the software says that it works best if my PC has 16 GIG of RAM. So, I went in to talk about how much it would cost to do that as well as having them do a tune up to help my PC run faster.

When I brought up the need for RAM, instead of just giving me a price, the guy says, "Well, does it run OK with the RAM you already have"? If it was running fine with what I had I would not have gone in to ask for the upgrade.

Shouln't it be the case that when a customer asks for something that whatever that is they go ahead and do it?

We talked about the tune up and I said I would bring my PC to him. I was somewhat put off that he gave me a hassle about what I wanted (The additional RAM Memory) s I ended up not going back.

Now I find out that I need ASIO drivers installed. I do not know how to do that properly, so I went back there to ask if they could do that.

Today I was waiting and he helped at least one or two customers who came in after me. I was standing at the counter the whole time directly in front of him.

A lady came in after me and he yet once again went up to her to help her. When I said, "Excuse me, I have been waiting here for 20 minutes ", he says "I have helped you two orb three times and you never brought your computer in". So, I guess he gets offended or something with no consideration that something else might have come upm for me that day that needed my immediate attention!

So, BE CAREFUL, I guess if he helps you and you don't bring him your computer he will just ignores you without saying anything. Is that a good way of doing business or not?

Despite any other good reviews, be careful that this owner will turn on you if you don't end up hiring him to do work for you.

Who taught this guy about good customer service?

BE WARNED !!!!