Jade Castelow

Review of ALLY FINANCIALS – DETROIT, MI

Ally is literally the worst company to have an aut...

Ally is literally the worst company to have an auto loan with. Everyone in customer service is unknowledgable. Each time you call you ll get a different person who will tell you something different. They don t review previous notes from previous calls about the same situation as if it isn t in order from date and time. They also don t document after a conversation. I had to have them pull the previous call because they kept insinuating that I was lying about a previous conversation. I can not wait to pay off this car or find a way out of this situation because they are horrible. I would not recommend any of their services to anyone I know and I hope YOU reading this comment also rethink any decision think you want to make with Ally.