Hello Sue. The order reference is / was 4124091-J...

Hello Sue. The order reference is / was 4124091-J1 and postcode LU7 being the Leighton Buzzard area. With kind regards, C.
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Tried to use to remove a wasp nest, but they didn't come round on day agreed or let me know they weren't coming. Managed to phone through four times the next day (easily to option 2 being the sales order line, option 1 for customer services being on permanent hold). Two of the staff I spoke to were friendly and helpful, and tried their best I feel to move things on by trying to arrange callbacks from either their tradesman working the area or their own admin supervisor, but the callbacks never came. The other two staff members I spoke to seemed too immature to help. I finally gave up and cancelled the order - assuming one of these latter two staff members managed it as I haven't had any email confirmation of the cancellation. Meanwhile, a neighbour suggested someone local could help. I called him and he came straight round and sorted it. Took 30 minutes from my initial call to completion. Cost 50% less too. Order number, supervisor, was 4124091-J1. Any chance you can confirm the cancellation..?