Robin Cohen

Review of The Jade Hotel Greenwich Villa...

I had a very unsatisfactory experience with Michae...

I had a very unsatisfactory experience with Michael, the hotel director. The gym only had one functioning treadmill (out of two) and a woman was on it for over 30 minutes and informed me she would be watching a show on her iPad for another hour before I could use it. As my time in NY was short and my availability for a workout was rife, I asked the management to deal with the other guest and work something out reasonably workable for both of us. After seeing the woman on the treadmill, Michael decided to refuse to do anything...Most hotels (with multiple pieces of equipment) impose 30 minute limits. This place refused to make any accommodations. NEVER AGAIN!!! The staff needs major work.