I'm sure the sales department is great! The parts...

I'm sure the sales department is great! The parts department is the worst one in the world in my opinion. I have to go there a handful of times a year. Every time I go there it is a struggle to get anything out of them. Bill Estes Chevy, Bill Obrien Chrysler, Bill Estes Ford all have amazing parts people that want to help you, but Champion Chrysler could care less about the customer. For example, I just sent an employee there to get one of their locking lug nut keys with a part# and the parts counter literally was turning him away at the door and trying to get him to make an appointment with the service department. Example two, I had a customer that had a Oil Cooler go bad in their Jeep, called champion they said its on back order I can't help you..... Called Bill Obrien Chrysler they had me one next day. The part was on back order yes but dealers have them and can get them they just have to want to. Like I said worst place to ever contact. I probably have at least a dozen more of these stories from this place. AVOID AT ALL COST