HORRIBLE! Not only was the line up to check in a...

HORRIBLE! Not only was the line up to check in at least 25 minutes long the pool was not working on MARCH BREAK! Although, they were saying the pool was open, it technically wasn't since they were letting under capacity in because the water was murky - was fair enough was a safety concern. However, claiming the pool was open when you couldn't get in is in fact that issue I have.. Plus you have "lifeguards" who are at least 18 years old dealing with upset guests and not a manager or general manager to be seen. If you are going to close the pool - then close it. We booked this hotel because of the pool and the fact that we couldn't use it was extremely disappointing! I will NEVER stay here again..