Brought my 18 month old in for dehydration. We wai...

Brought my 18 month old in for dehydration. We waited between two and three hours. Went to ask how much longer they thought it would be and was told another five hours! I asked if we could go to theTCH urgent care instead and was not so nicely informed that I would just be sent back down to the ER to wait again. Zero compassion. I then asked what the wait times were at the other locations and was rudely told they were long as well. Mind you We had seen our TCH primary three times already that week because our son was VERY ill and had not eaten or hardly taken fluids in several days. Primary can not administer fluids. So we basically had the choice of leaving and continuing to try and give our son water with a syringe. Or go to another ER and hope for the best. TCH is SUPPOSED to be the best for children in our area. We left in tears. They are under staffed, staff they do have is over worked and it shows in their demeanor. Small children and infants should always be made a priority! It was an eye opening experience. I felt sorry for the families who had to continue to wait.

I do feel like I need to mention that we have been back in the ER before, once you get past the hell that is admittance the doctors and nurses are very qualified and professional.