You are paying for pre COVID-19 expectations. We b...

You are paying for pre COVID-19 expectations. We booked here expecting to use the pool, gym, or tennis courts but never got to use any because only a limited amount of people allowed and when you go to sign up it is always full. We called the front desk 8 different times during our stay to try to get room service and no one ever answered. We had to take our own trash out and use our own towels from home. The staff seemed very stressed as they were being over worked. They were trying their best but there was not enough help. We got a clean room but that is it. Their website needs to be updated about covid 19 expectations and their prices need to be lowered if you are not going to get what is advertised.