I am in the process of applying for Doctor of Mana...

I am in the process of applying for Doctor of Management - Homeland Security and plan on using my GI Bill. The admissions department called me to speak to me about my application process, the first women I spoke with lacked in customer service and professionalism. As I was transferred to another department, they had no idea what level of degree I was trying to pursue and then I was put on hold for well over 30 minutes I had to hang up I waited long enough . I never even made it passed the initial admissions phone call and my first impression is the school lacks in organization, professionalism, and caring for potential and current students.