Cory Lui Review of HERE
- UPDATED REVIEW -
- UPDATED REVIEW -
I'm updating my review because the customer service here has gotten just plain terrible I'm so sad and shocked to have experienced service like this. I came in with a part for my car but the service people suggested I purchase the part from their internal store. I did. The part I brought in with me, I just left inside my car's cabin. When the car was returned the part I brought in was gone. Called over 10 times for compensation. Left voicemails. Even called the service manager. No help. No returned call. I will not be coming back here and would not recommend anyone bringing their Toyota here. Such a bummer to leave a disappointing review too. I expect mistakes to be done but to be handled in a professional manner. The lack of professionalism here is frustrating.
- Original review -
Long wait lines and can be confusing to know where to go. Also i can feel not taken care of because it can be a while until someone recognizes that u haven't been helped yet. However once you start talking to someone, the service is awesome! They are professional and know what to do to solve your car's problem. If you have a toyota, then u wont regret taking your vehicle here for service. My only complaints would be that they only do under the hood work. Any cosmetic stuff for your car can't be done which is a bummer. Lastly price could be a lot cheaper. Hard not to feel being taken advantage of.
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