Thanks to Terry Davis, Salesperson, and Matt Crowe...

Thanks to Terry Davis, Salesperson, and Matt Crowell, Sales Assistant for making my experience enjoyable. There was no pressure at all in making my decision which actually took about a month from the time I first saw my car online. I emailed Matt who in turn invited me to come in for a test drive. It didn't start off so good because the car I thought I wanted was never available when I went for a test drive but I later realized that was because my dream car, the one I really wanted, was sitting on the lot waiting for me. Terry was not there my visit but another sales associate (Barry White) gladly assisted me in his absence. I purchased a certified pre-owned vehicle and it tested fine. The day after my purchase I noticed a slight problem with the car but BMW fixed it without hesitation. It has been two days and I have received email follow-ups and even a friendly phone call from Mr. Davis to make sure I knew about some of the optional features on the my car that we hadn't discussed. Thanks to everyone including the receptionist who is always cheerful and helpful for making my experience hassle-free.