Zach Freedman

Review of Mercedes-Benz of Pompano a AN ...

My entire life I've pretty much had junk cars, bur...

My entire life I've pretty much had junk cars, burners. Meaning that I had never stepped foot in a dealership, neither for a car or service - They typically have the reputation of costing an arm and a leg and overall, being impersonal.

So, 2 weeks ago I bought a 2002 C240 in almost pristine condition from a private seller. It needed a standing star hood ornament and I had just bought a new tan leather armrest/center console online that needed to be installed.
After buying a fake ornament online for $20 I decided to go in to buy it from the dealer and see what they'd charge in labor for the armrest.

From the moment I came in the door I was taken care of. Drew, my service rep, took care of me like I'd really never seen before in any autoshop or rarely in any business for that matter. He took initiative, was professional yet personable, and got me in and out in about a half hour including A car wash, With no appointment.

I'm writing this review because I was surprised in how fast and how extremely reasonable the people and the price was. But mostly because I appreciate people who go the extra yard at whatever they do. Drew and George, the master mechanic who worked on my Benz, were solid people and that is what makes all the difference in not only industry, but in life.

I really appreciate the love I got at Mercedes of Pompano. SOLID establishment SOLID people That left me grinning ear to ear with the extremely quick upgrades and complinentary car wash. Truly made a believer out of me. i'll be coming back for all my needs.