I wanted to love this hotel so badly, it s right o...

I wanted to love this hotel so badly, it s right on the sand, everyone seemed amazing working at the hotel. Once we left we were later charged RIDICULOUS amounts of hidden charges. Even for our service animal we showed identification for and signed paperwork they still charged $200 and refused to refund this. Also the cafe double charged for a meal, they charged my card AND our room... so disappointed with this situation & then continued to handle the situation afterwards. Stressful for no reason. Luckily Austin the manager ended up fixing everything in the end it would have been 5 star but dealing with the wrong people in accounting put a bad taste in our mouth.