Today i experienced a Horrible service... I had an...

Today i experienced a Horrible service... I had an apointment at 9:30 i get there to find out they made my appointment at 5th ave and they couldn't not see me at the broad location. They said there was a confusion... people are extremely rude as well, most of all this bilingual girl hispanic.. that works there checking people in.. I was talking with someone else and she just got in our conversation and ended up arguing with me. And got an attitude .
That to me is unprofessional.
I do not recommend this place at all. !
Calling better business Bureau.