Serhat Serinyel

Review of Caresse a Luxury Collection Re...

Cons (-):

Cons (-):

1) They Are Not Animal Friendly
(2-3 hungry & thirsty cats were walking around in the hotel, they accepted the animals as god guests and ignored them when they had to put a bowl of food & water. During the days we were there we fed and informed the management to provide food & water to these souls, but they refused our request.)

2) They Are Away From Business Ethics
(During the check-out, we noticed that the extra expenditures of 2.500, -TL, which we did not spend, were written on our behalf. We analyzed the expenditure statements in detail, but we requested our own wet signed checks, as we were not satisfied. When they objected, they corrected it by saying "inadvertently".)

3) Siphon, Telephone and Roller Blinds Do Not Work in the Room
(They handed in that the functions of the room were not working, either knowingly or without checking, and they did not offer a room change. Due to the pandemic, we did not want to take anyone into our room for repair.)

4) Hotel Guest Quality Is Very Low
(The socio-economy and socio-cultural level were in opposite directions. Local, middle eastern and Russian tourists and those that come to your mind first may be examples.)

Pros (+):
1) The sea, the beach is beautiful
2) Catering staff are polite, hardworking, smiling and helpful
3) Breakfast quality varied, sterile and delicious

Evaluation:
We went to the accommodation dreaming that there would be a special event to celebrate our wedding anniversary with my wife. We thought that the service / facility / approach would also be of high quality due to the hotel being new and very expensive, but unfortunately we were very wrong. anywhere in the world not only in Turkey close to the same amount or more it can be a quality vacation. If you do not have a travel restriction due to the pandemic, we definitely do not recommend it. Please do not be fooled on behalf of Marriott, we have personally witnessed that it is run like a boss hotel.