Judd and Cindi Feldman

Review of Inn Marin

Reserved a garden view room to be put next to the ...

Reserved a garden view room to be put next to the freeway in a room with no refrigerator or coffee maker (no garden view) and then moved to the very back to a room with no remote (again no garden view). Expected to be refunded amount for non-garden view room and instead was charged extra. Have been trying to get in touch with the manager for reconciliation of charges for over 6 days with no response. finally had to call Choice hotel customer service line to get any kind of help. Absolutely ludicrous. Jeremy at the desk is wonderful, the only shinning light of the stay. Stayed there last year and it was wonderful, management is horrible now, too bad because its a cute place if they could get their act together.