Justin C

Review of Basement Systems Calgary

Basement Systems fixed my water ingress issue la...

Basement Systems fixed my water ingress issue last fall and unfortunately our basement leaked again this spring. I contacted them and they promptly sent someone out to fix it again, but we are still seeing water ingress through the membrane. They came back since to discuss next steps/options and the Sales Manager showed up with no PPE during a global pandemic, even though I had asked them to come prepared. We ll see what their next recommendation will be but as of right now, I m getting other building envelope professionals consultation and have no problem paying someone else to correct the issue. The band-aid solutions provided so far by Basement Systems has not addressed the rather basic water ingress problem in our home.