I just picked up my wife from the ER with her IV i...

I just picked up my wife from the ER with her IV in one arm and her purse and Discharge papers in the other. On top of that the treating nurse didnt do an initial assessment when she was taken back for treatment. I understand this is a Magnet Hospital and a small group may not reflect on the whole. Unfortunately it truly makes it hard to believe I can trust when clearly they dont take the time to make sure the basic standards of care weren't met on our first visit here.
On the final note. She was told she just needed to sign discharge paperwork. After about 20 minutes another nurse comes in and tells her there is an issue printing, after another 20 I suggest we just leave because obviously they forgot about us. This is when a nurse immediately outside our door stops my wife, sifts through some papers and pulled the page she needed to sign. Almost as if to give the final F,"*k he could give to show that they truly dont care about their patients or priority. Ultimately with all that extra time they still failed to REMOVE THE IV FROM HER ARM!!!!!!