Corey Martin

Review of Sofitel Hyland Shanghai

We had pretty bad overall experience staying @this...

We had pretty bad overall experience staying @this hotel. I had to move to a different room because someone was smoking on my floor and in this process I was given a reg room instead of a suite and it took some convincing for the rate to be recalculated @ the check out.
Toilet in the room created a big flood in the middle of the night and I noticed the previous stains on the floor from many previous similar incidents.
It's impossible to get a cab @this hotel and hotel personnel was completely unable to help.
The first room before someone started profusely smoking had very distinct order of sewer system being in need of attention. I was told @the front desk "It happens every so often ".
A hotel with a minimal service like this one can t be called a "luxury hotel ".
Good location . Very convenient but expect to be hustled by numerous vendors offering dubious services and useless merchandise even on the steps leading to the front door of the hotel.