Dan Hartin

Review of Putnam Cadillac Chevrolet

The work requested was for a 36,000 mile check wit...

The work requested was for a 36,000 mile check with the oil service notification light on. I thought as usual the brakes would be checked and all fluids would be done. I was told by service rep that the camero didn t need anything other than oil change at this time. And the Brakes they would look at with out measuring them. Curious on that one since every car I ve owned for 40 years always needed a safety check on break pads. I requested them to look at three items one being not being able to remove key from ignition without shifting in and out of park several times, the second the trunk latch would not release without pushing button 5 or 6 times to open trunk. This is an intermittent problem though, the third was for a glue repair on torn door seal. They replaced shift tower for key problem yea . Could not find problem with trunk release and although told they would glue seal on two visits it never was done. All this is fine and can live with, but my complaint is - even with the appointments it took over an hour to check in car. At 10:00 am this should be after the morning rush of check in customers. I referred to my having doctor appointments and I needed to be there. That was why I made the appointments at the dealership when I did. I will try a different dealership next time.