daniela gonzalez

Review of DoubleTree Resort by Hilton Pu...

From 06/13 to 06/14 we stayed at the hotel with al...

From 06/13 to 06/14 we stayed at the hotel with all my family. I had previously come here when I was Hilton, it is my first time under the Fiesta administration. Even in the midst of this pandemic, I think the protocol that the Hotel has for the care of both guests and employees is great, however something that if I noticed and we were all unhappy was the meals (breakfasts, lunches and dinners). The hotel was known for its delicious taste with food and variety, however this time they had no flavor, and were not labeled, making it difficult to know what was going on and what the dynamics would be. I do not know if this is due to the pandemic or what, but we consider whether it is a great point of improvement, since as a client of the past, when comparing the before and after the hotel, we see a great difference in this matter. After this, the entertainment and snacks were super good, which has always characterized the hotel.