PenTeleData is a huge joke. The con'ed me into a c...

PenTeleData is a huge joke. The con'ed me into a contract for my small business. Packets are dropped daily while I am hardwired in, I offered to provide them screenshots, they said "no no we will monitor on our end and report back tomorrow". The next day they came back and said they didn't see any packet loss therefore there is no issue.

...packets continue to be lost, I offer screenshots. The sales guy says, "we can offer you a network specialist to configure your home network for a set price". I explain to him that I want my expensive internet to work and that I shouldn't have to buy ad-ons for my internet to work smoothly.

I had an account created at one point, they said that they need to disable and delete my account so they did that. And that I need to create a new account, when I try to create a new account I get an HTTP error. I tried Chrome, Safari and IE. Customer service sends me to the technical help desk, technical help desk sends me to customer service.... did you clear your cache to your browser? yes.
Meanwhile, I have a late fee charge because they can't create an account for me. These people are incompetent and the service is spotty at best... and still no ownership of the dropped packets and poor service.