Madeline Haas

Review of Hyatt Regency Newport Beach

Will not be staying here again. Stayed at the hote...

Will not be staying here again. Stayed at the hotel on business and did not book this hotel myself - booked by my employer and I ve informed them of my experience. I ve gotten terrible sleep the entire 4 nights I ve been here because my room is placed ABOVE their bar and they have PAPER THIN FLOORS/WALLS. The bar is open until midnight, which is typically when I ve been able to fall asleep. I asked if they could have the guests in the bar please be quieter and I was told it was out of the front desk s wheelhouse and that quiet hours begin at 10pm. They offered to give me a $50 credit, waive resort and parking fees, or bring a drink up to my room.... what good will those do for me? I want to go to sleep and get a goodnight s rest. Not listen to drunken guests at the hotel bar nor listen to the music the hotel has been blasting in the lobby. I m only giving this hotel two stars because the staff and room service have been good. I would not suggest this hotel though to any of my friends. Also, with how much they are charging, the room should have been a lot nicer.