Nancy L. Wickham

Review of The Ritz-Carlton Grand Cayman

Amazing. We stayed here for one week, during the o...

Amazing. We stayed here for one week, during the off-season. From the moment you step through the doors, the attention to details begins. You are greeted with drinks, cookies & smiles. Every person in the resort is happy to help with anything. I loved how they make it a point to greet us individually, even when we're walking together. We loved our room, not a single thing I'd change. The la' Prairie spa was so wonderful! The sauna, whirlpool and showers are complimentary, and very relaxing!
Everyone wears a name tag with their own country's flag on it. They are happy to play the "do you know where I'm from" game, and also happy to tell you a little about their homeland.
Onur & Pamela from Andiamo's, Ben & Vilas from the hotel bar, and Tyler & TJ from BarJack's were all so kind, helpful and a pleasure to meet! Everyone treats you as if you're the only person there, and your needs are met above and beyond what you could expect.
I love this place, and I love the island. Such a wonderful experience! We will return, and won't think twice about where to stay!! Highly recommended.
P.S. Everyone addressed me as "Mrs. Gilchrist", and that kept me smiling...since we're not married...yet! I didn't correct anyone!! LOL