This literally the worst company ever, so many out...

This literally the worst company ever, so many outages especially during rain or bad weather, and one time after an outage for like 3 days i called them and they said it's my modem. (i use my own equipment) i went and bought a new one and they sent a technician just to activate it and they charged me for it and it was right after that outage because of the weather. "what a coincidence", then couple months later the same thing happened after a storm i called them and they they fixed but the issue is clearly on my end they said they would have to send a tech and would also charge me $100 and it would be about a week. I just decided to cancel.

The other issue i was paying for 300mb but when i ran speed test it shows im getting between 7mb and 40mb, now i understand a lot would be lost on the way, but literally sometimes it goes down as low as 7mb on the best day it was 40mb. This company is just trash.