Ben Woodward

Review of Crowne Plaza Hotel Richmond

Overall a nice hotel, very clean, with easy access...

Overall a nice hotel, very clean, with easy access to local attractions. Shuttle service is helpful. My girlfriend and I were disappointed to be informed our already purchased king room had been given away at check-in. We were given a room with two twin beds which was not appropriate. No attempt was made to rectify this.

I recommend the hotel but would be wary about getting the room you booked, especially if you're booking a more expensive room. No guarantee you'll get room you paid for.