We had requested a family suite on the highest flo...

We had requested a family suite on the highest floor possible, and got placed on the 10th... which is only the third lowest. So that was disappointing. In addition, our room had wine stains on the carpet, and dents in the walls from who knows what. Having to pay 'tourist tax' despite being a local is very annoying. As I have asked other hotels to remove it, and they do.

But our beds were clean, the room was tidy, and check-in was smooth.