Craig Neri Review of Universal Nissan and Universal...
I give it 2 stars because the people were at least...
I give it 2 stars because the people were at least pleasant to deal with. However...
I called ahead of time to make sure the car I wanted to drive was available. I have a 1 hour drive to get to the dealership. I gave them the actual stock number of the vehicle I wanted to see. They assured me it was there and available so we set an appt (a little more than an hour later) for me to come in.
I get to the dealership and, as I'm sure you guessed, the car isn't there. Apparently, it sold on Saturday. But, then they lied to me and told me the guy I talked too didn't realize the car didn't come in a manual transmission. I gave the guy the actual stock number, so the transmission didn't matter.
I'm a little upset, having drove an hour over there. They're sympathetic and understanding. One of the guys goes to get a manager and the manager says. Let us work our "BEST out-the-door price" and we can either get you the car you want or when one comes in, we'll honor the price quote. Reluctantly, I agree. 15 minutes go by and nothing. Finally 30 minutes later the salesman comes out with a piece of paper with the offer on it. That "BEST out-the-door price" was MSRP + a bunch of fees.
Get the heck out of here. Do yourself a favor and go somewhere else. I know one thing, I WON'T BE GOING BACK!
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